How to contact us

Autorité de contrôle prudentiel et de résolution
4 Place de Budapest
CS 92459
75436 Paris Cedex 09 

+ (33)  01 49 95 40 00

General e-mail address:

General e-mail address

Technical question:

For any technical question on the site ACPR


You are a customer of a bank, a body of insurance(assurance) or an intermediary in bank or in insurance(assurance) and you wish to contact the ACPR?

You can contact us by e-mail at the following address:

For the good processing of your request, you have to communicate with us:

  • Your complete address and phone number (name, first name, address, phone number)
  • The name of the concerned professional
  • Your question or the summary of the facts which you wish to notify to the ACPR
  • A copy of contracts concerned by these facts and exchanges of mails with the professional (bank, insurance company, mutual insurance company, intermediary)
  • Any documents which you consider useful

Adress :
31 rue Croix des petits champs
75049 Paris cedex 01

Standard :
+ (33) 01 42 92 42 92
+ (33) 01 64 80 20 20 (de 8h à 19h)

Find all the address and phone number(coordinates) of the Banque de France on its website

Assurance Banque Epargne Info Service (ABEIS)

Information on the banking regulations and the credit, the over-indebtedness, the files of incidents of payment, the right to the account, the insurance products, the savings and the stock exchange.

Meeting on the web site www.abe-infoservice.


Verify the authorizations of the agents or the financial intermediaries


You wish to obtain an approval of banking or financial institution

( Credit institution, finance company, establishment of investment, establishment of payment, establishment of e-money)

Updated on: 11/15/2018 16:18