Autorité de Contrôle Prudentiel et de Résolution

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General Public

The ACPR shall ensure the protection of customers in their relationship with banks, insurances and intermediaries. It does not have power to settle individual disputes. Learn about the ACPR tasks and how to submit a claim.

Some information on Insurance, Bank or Savings? Consult ABE-Infoservice (ABEIS)

Insurance Banque Epargne Info Service is a public service suggested by the Banque de France, the Autorité de Contrôle Prudentiel et de Réolution (ACPR) and the Autorité des marchés financiers (AMF).
Submit a claim regarding a professional

The ACPR does not have power to settle any dispute between you and your banker, insurer or any intermediary (broker, general agent, crowdfunding platform, etc.). The ACPR can however give you...
Check if a professional is authorised / registered

You may be contacted at any time by a professional you do not know or you cannot properly identify by telephone, mail, email, text messages, on a social network or at home. You may also find a...
Consult the ACPR warnings about frauds

Some non-authorised or non-registered actors offer loans on very favourable terms or very attractive and even outstanding investments, in particular on the internet or social networks. On the other...