Autorité de Contrôle Prudentiel et de Résolution

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Duties of the ACPR and actions in favor of customer protection

The ACPR ensures that the institutions under its supervision comply with the rules intended to ensure the protection of their customers and that the procedures and resources undertakings implement to this end are appropriate. In order to carry out this mission, the ACPR cooperates with other authorities and institutions.

Customer protection principles and missions of the ACPR

Article L. 612-1 of the French Monetary and Financial Code gives the ACPR the task of ensuring “the stability of the financial system and the protection of customers, policyholders, members and...
ACPR work in the field of customer protection

The ACPR is required to participate in a wide range of monitoring, analysis and think tanks on the topic of customer protection, both at national and international level.
ACPR publications on customer protection

The ACPR publishes an annual activity report and a monthly issue of "La Revue de l’ACPR". Read excerpts from these publications that are directly relevant to customer protection.
Compendium of Business Practices

The ACPR publishes a compendium of all codes of conduct it has approved and good practices it has identified or recommended. The Authority ensures that the contents of this compendium are duly...