Skip to main content
ACPR Menu Principal (English)
Banque de France Eurosystème

    • Private individuals

    • Are you looking for practical information on insurance, banking or savings?
    • Browse scam warnings
    • Check the authorisation status of professionals

    • The ACPR

    • About us
    • Organisational chart
        • General Secretariat
        • ACPR Chair on Regulation and Systemic Risks
        • Our strategy
        • Our commitment
        • Our approach to innovation
        • Banking sector
          • EU passporting rules
        • Investment firms
    • Cooperation agreements involving the ACPR
    • Supervisory transparency in the insurance sector

    • Our missions

        • Systemic entities of the banking sector
    • Authorising undertakings
    • Supervising institutions
    • Combating money laundering
    • Protecting customers
    • Sanctioning non-compliance
    • Preventing and resolving crises
  • News
  • Press releases
  • Publications
  • Events

    • Regulation

    • Regulation at a glance
  • Press room

    • Contact Us

    • How to submit a complaint?
    • How to report a breach or infringement to the ACPR
    • Notify the ACPR of any problems affecting an API
      • en
      • fr
region
  • Logo ACPR - Banque de France Eurosystème
  • Nous contacter
  • Frais de contrôle
  • Language: EN
    • FR
  • Search

Pratiques commerciales et protection de la clientèle : le questionnaire évolue en 2016

  1. Home
  2. Publications et statistiques
  3. Publications
  4. Pratiques commerciales et protection de ...

Pratiques commerciales et protection de la clientèle : le questionnaire évolue en 2016

Télécharger le PDF

Pratiques commerciales et protection de la clientèle : le questionnai... (PDF - 266.43 KB)

Updated on the 3rd of January 2025

Sign up for our newsletter and subscribe to the latest publication alerts

Subscribe
Banque de France Eurosystème

ACPR site navigation (English)

  • Private individuals
  • The ACPR
  • Our missions
  • News
  • Press releases
  • Publications
  • Events
  • Regulation
  • Press room
  • Contact Us
ACPR footer secondary menu (English)
  • Contact us
  • The Banque de France
  • Other institutions

©2026 Banque de France

ACPR footer legal notice menu
  • Mentions légales
  • Accessibilité partiellement conforme
  • Aide
  • Protection des données personnelles
  • Gestion des cookies
  • Plan du site